Won't start? Runs rough? Send us a video.
Mower, chainsaw, string trimmer, ATV/UTV, generator, or pressure washer acting up? Send a 30-second video or a few photos and tell us what it's doing. For $19, Lance Haney looks it over and sends back:
- A plain-English diagnosis
- The likely causes, ranked from most to least likely
- The exact part number, with a link to buy it
- A step-by-step repair plan you can do at home
No hauling it to town, no waiting weeks at a shop.
We look first. You only pay if we can fix it. Sending your video is free. We review it, and if we can solve it, we email you a $19 pay link. If we can't, we tell you so, and there's no charge.
Sending a video: the easiest way is free at wetransfer.com — send it to corner.co.haney@gmail.com. Or paste a WeTransfer, Google Drive, or unlisted YouTube share link into your email. Small clips can just be attached.
Turnaround: within 24 hours on business days after payment.
How it works
- Email us a 30-second cold-start video and photos of the spark plug, air filter, fuel in a clear jar, and the model tags, with the answers in the checklist below. Sending is free.
- We review it. If we can solve it, we email you a $19 pay link. If not, we tell you, and you owe nothing.
- After you pay, you get your written diagnosis and repair plan by email.
- Stuck on a step? One free follow-up within 7 days on the same problem.
Email us a 30-second cold-start video and photos of the spark plug, air filter, fuel in a clear jar, and the model tags, with the answers in the checklist below. Sending is free.
We review it. If we can solve it, we email you a $19 pay link. If not, we tell you, and you owe nothing.
After you pay, you get your written diagnosis and repair plan by email.Tell us about your machine
Include these answers when you email your video to corner.co.haney@gmail.com. This checklist doesn't submit online; it's here so you know what to send.
Safety notice
Small engines can hurt you. Read this before you touch anything.
- Fuel: gas vapor is explosive. Work outdoors, away from flames, pilot lights, sparks, and cigarettes. Let the engine cool before opening fuel lines or the carb. Never run an engine indoors or in an attached garage (carbon monoxide), especially generators.
- Electrical: disconnect the battery (negative first) on ATVs/UTVs and riding mowers. Generators can produce deadly voltage. Never back-feed a house.
- Blades, chains, moving parts: wear gloves and eye protection. Block the blade before loosening it.
- Pull the spark plug wire off the plug before working on blades, the deck, the chain, or anything that can turn the engine.
- Pressure washers: the spray can cut skin. Release pressure before disconnecting hoses.
- Stop and see a shop if you smell fuel you can't trace, see fuel leaking near hot parts, have a cracked tank, bent blade or crankshaft, brake or steering problems, a generator electrical fault, or any step feels beyond your tools or skill.
A remote diagnosis is guidance, not a guarantee. You do any repair at your own risk.
Refund rule
- No charge to send. We only email a $19 pay link after we've reviewed your video and believe we can solve it. If we can't, you pay nothing.
- Full refund if, after you've paid, we find we can't give you a confident diagnosis.
- No refund once a diagnosis has been delivered.
- One free follow-up within 7 days on the same problem. A new problem or a different machine is a new order.
Who's looking at your machine
Peep's Shop is run by Lance Haney. You'll get an honest answer, and if it's something you shouldn't tackle yourself, we'll tell you straight.
Some parts links may be affiliate links. We may earn a small commission at no extra cost to you.